Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Robert Allfrey 23/08/2011

My iPAQ died on a Friday. As I could not find what was wrong with it, I e-mailed on Saturday. The iPAQ Repair Team responded very quickly on Monday with what was wrong. I sent it to them and got it back all working on the following Friday. I could not believe how fast they turned things around. Many thanks.

Steve Price 16/08/2011

You've given me really good service and a fully functional iPAQ back. Thank you Nathan. I will recommend you to others who have the misfortune of a deceased Pocket PC.

Keith Chester 14/08/2011

I purchased a USB sync cable for my iPAQ from iPaqRepair. I was extremely pleased with the prompt delivery of the component and also with the speed of response to a question I had.

John Rowland 13/08/2011

If your browsing this site looking for someone to repair your iPAQ, do not look any further. Fantastic fast service, you will be hard pushed even if you can, to find a better service. Regards John

Iain Wood 10/08/2011

My Ipaq decided to stop charging the one time I really needed it. Quick search on Google found Nathan and the team. Really impressed at swift turn around and at a very reasonable price ... believe me I've checked out a number of other companies and they didn't come close, those that bothered to reply. Good communication and easy to use website, just what the doctor ordered.

Prince Balwah 02/08/2011

This is the most impressive service I've had from a company on the web. Detail, efficiency and a reason why my ipaq went wrong with the cost of repairs beforehand. Great guys Prince

Alex Stanford 22/07/2011

Thanks to Nathan for a speedy and great value repair to my damaged HP iPAQ 2210 - as a bonus it now looks as good as new.

Peter Ramsey 19/07/2011

Fantastic service, forgot to order some iPhone screws and when I contacted them the screws were sent with the order free of charge. Delivery was within 24 hours, highly recommended.

Ian Upton 17/07/2011

I loaned the IPAQ to a couple of kids at an athletics meet to do something. Result = busted stylus retainer. Rang the HP support number and then via a call centre in India I wound up ringing a number in Sydney which would repair the IPAQ but would not give me a cost. Simply "send it to us, we will fix it and return it". Woops, chased around the Internet, found IPAQ spares + repairs and a week later I had the replacement part and the excellent instructions on how to do it, fixed in 5 minutes. Great service!

Mohammed West 11/07/2011

Dear Nathan, It gives me great pleasure to jot down a few comments regarding the service I have received from your Company iPAQ Repair & Parts. When I had cracked the screen of my brand new HP4150 PDA I was more than a little upset. Having spent a lot of money on it, I was told that it was a lost cause and nearly gave up. In desperation I searched the web and came across your company. This was the best thing that could have happened. The website is very well laid out and informative. What impressed me the most apart from the 10-day turn around was the professional way in which you kept me informed with the progress of the work-I was given assurance all the way. The PDA is now back to normal and so am I! I will be recommending your company to my colleagues & friends. All the best, Mohammed

Tony Newbold 09/07/2011

Called in on spec today, with a broken iPhone 3GS. Can only praise and thank staff for the excellent support. Left after 10 minutes phone as good as new. SUPERB!!!!!

Umberto Pirotti 07/07/2011

My experience with Nathan has been optimal!! All the mounted parts are perfect. Fantastic service from Nathan - quick responses. Really fast sending of the new items. Friendly and helpful!

John Pappas 05/07/2011

I have an ipaq that it was broken down, one year ago. Nobody could tell what the problem was and they were saying the repair costs too much, until I saw ipaq's repair page on the internet and especially the page that describes the charge problems of an ipaq. I was amazed the problem was described very clearly the cost £38. I send it in, I took it back one week ago and now works perfect.

Brian Busby 03/07/2011

Sent my Orange SPV 'M1000' for repair after it had crashed during an update. The service was excellent, the unit was returned to me in full working order in just over 1 week, and the cost was very reasonable. Would happily recommend to anyone.

Kevin Hampson 01/07/2011

Excellent fast repair service on my dead iPAQ hx2790. HP were not interested as the unit was out of warranty. Hats off to iPaq Repair and Parts for reinstalling the the ROM and returning the iPAQ in less than a week at less than a 10th of the repair quote from HP. Thanks again for a fast and speedy service.

Nicholas Tomkinson 24/06/2011

After trying to order spare parts through the HP website and subsequently giving up, I found this website through Google. I have been very pleased with the service levels and even though there was a slight problem with an item being out of stock, Nathan made sure that I was informed throughout. If I ever need IPAQ spares or repairs, I know where to look!

Steve Hollingworth 21/06/2011

I wanted to thank iTech Repairs as they have given us a fantastic service. They put a new case, front screen and home button on my girlfriend's iPod touch 3g and it looks and works as good as new. They even put a protective film on the front and back. Super service. They are a proper company as well and respond to emails and phone calls straight away. Item was well packed on its return. Thoroughly reccomended. Thank you.

Barry Wood 18/06/2011

Friendly service advice via email and repaired a circuit board in good time. I would recommend.

Len Young 10/06/2011

Had the charge socket on my Mio 168 replaced. Excellent repair - it works perfectly again, fast, efficient service. Highly recommended!

Peter Ingram 06/06/2011

My iPAQ 3970 would not charge - checked the web for repair centres - found this place - took 5 mins to order the repair. Posted Thursday @ 15:00 received Tues @ 07:30 - fully repaired - I have already recommended this service to friends and colleagues. If I have any future problems I’ll certainly use this service again. Thanks

Andrew Smith 02/06/2011

My HP iPAQ had a problem that was sorted out by an e-mail in less than 5 minutes of me asking the question. Excellent service.

Sharon Nathan 27/05/2011

One fantastic business and service! Patient, polite and great informative communication! Monday the iPAQ was looked at, Thursday sent off and Friday received! One of the most professional services I have ever had the pleasure to use, and will do so in the future! Nathan is a god-send (even though I did call him Nick!); I hope the business continues to succeed. SUPERB! QUICK! FRIENDLY! Have no worries in dealing with this company, free service and delivery! EXCELLENT!!!!!!!!!!!!!!!!!!

Tracy Revel 20/05/2011

After I found your company on-line, I emailed to ask about repairs from the US. Nathan returned my email promptly, explaining to me what I needed to do to ship my broken iPAQ to the UK. He sent me an email when it arrived and continued to keep me updated throughout the process. I received my repaired iPAQ much more quickly than I expected. It arrived safely packed and working beautifully. Thank you so much for excellent service.

Nick Goodyer 15/05/2011

I would like to say, that from first contact to the return of my ipaq, I have been fully informed of the repair and cost required, the service as been second to none and I highly recommend your company. Thank you.

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