Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Ola Binna 16/08/2010

Having damaged the switch assembly on my iPAQ 5550, I sent it for repair and within days I got it back. Excellent service.

Paul Burton 10/08/2010

Superb un-cynical helpful service. One gets the feeling that everyone at iTech Repair really cares about getting devices back on their feet in the quickest and most economical way. Well done!

Richard Cundle 09/08/2010

I have a 5450 and a 2210 but recently I thought 5450 had died as it wouldn't charge. I searched the web high and low to find a new battery, and low and behold I found you. I was just about to purchase a new battery (very cheap I might add) until I found the F.A.Q and Tips pages. FANTASTIC!! After reading the tips it looked like I had Dead Battery Syndrome. I followed the instructions you published and to my amazement it's as good as new. I cannot thank you enough for this. Sorry I didn't buy the battery but I will buy everything in future from you. I have forwarded your address on to everyone I know who has an iPAQ. Thanks again PS Very professional web site!!

Steve Robb 08/08/2010

Nathan sorted my charging problem and only took a week. Working like a dream now. Top guy and excellent service. I would recommend this company to everyone.

Carol Hoare 06/08/2010

I am impressed with your helpful easy-to-understand advice, repairs at a very reasonable price, a fast return service, and best of all (and quite unusual!) - prompt e-mail replies which actually answer the query.

Andy Harrington 05/08/2010

Brilliant site, best source of spare parts for the whole iPAQ range Nathan has EVERYTHING it would seem, and if he doesn't have it, he'll get it for you - Nathan is helpful to the extreme, always willing to go the extra mile to help sort out any problems you might have. I've had no problems with my dealings with him coupled with very speedy delivery on all the parts I've ordered.

Mike Davis 03/08/2010

New TFT screen fitted to iPAQ and returned in super quick time at 3rd of the price quoted by HP a great provider of parts and repairs, the service was excellent. A lot of people could benefit from a lesson from this trader. Completely and utterly recommended, thanks.

Mr Nicholson 01/08/2010

What an excellent job in repairing my baby (ipaq 214). Very clear communication all through the process from ordering to returning my item. Thank you. I will definitely be using you again.

Stewart Lee 31/07/2010

In times of a throw-away society, it's nice to see a repair company that carries out a good service and at a competitive price. My iPAQ works a treat again.

Hyun Woo Kim 24/07/2010

Fantastically fast and miles cheaper than the competition. I never write testimonials however I highly recommend this site. If I ever smash my iPod touch again I know where to come!

Peter Jones 19/07/2010

I cracked my iPhone glass screen and was devastated! I found you on the Internet by chance, and you provided very professional service, I am extremely pleased with the repair. I will be recommending you to all of my contacts. Top company!

Dean Saunders 16/07/2010

Surfed here from Google, ordered iPAQ rubber grips and an AC adaptor plug (think it was last Thursday) arrived this morning (following Tuesday). Do what you do best - Don't try and be something your not - a mistake made all too often by online companies. You seem to be very good at it. A truly stunning and refreshing service when all you want is the stuff you ordered almost as quickly as going and getting it yourself. As a business customer this level of service is a must Keep it up!

Helen O'Hare 06/07/2010

Really impressed with this service. Simple to organise, extremely good communication, Very quick turnaround and did not cost a fortune. Brilliant!

Ted Williams 02/07/2010

I must email to thank you for the service you have performed repairing my Mio 168 pocket pc. This was conducted in an extremely professionally and price effective manner. The time taken was very quick and you can chalk up another well satisfied customer. I will not hesitate in recommending you to any of my colleges that may require your assistance in the future. Many many thanks.

Tim Nicol 29/06/2010

Having wasted my time traipsing up and down Tottenham Court Road in search of spares and service for my iPAQ I was delighted to find Ipaqrepair. The spares I was looking for were delivered promptly and at a very fair price. I will be back when I need an upgrade do you sell new machines by any chance?? Online 1 Retail Nil!

Andy Hibbart 24/06/2010

Hi guys thank you so so much for repairing my machine so quickly . I must confess that I wish my company could provide its customers with the same level of service as you have to me . I have in the past worked for some large organisations and their service is no where near the level you work to. Well done and many many thanks i would not hesitate to recommend you to my friends and colleagues, and customers! Once again thanks.

John Scott 18/06/2010

Fantastic first class service. I've just purchased a cradle for my iPAQ, I saw it, ordered it and got it, all in less than 4 days. Even better I saved a load of money too! Thanks iPAQ S&R I will be back.

Yomi Obatusin 17/06/2010

Very prompt efficient service. Highly commended. Items received within 48 hours. Kept informed of status at all times. Thanks.

Jeremy Wilson 17/06/2010

You did an outstanding job, Nathan, when I cracked the screen on my iPAQ after it fell onto the concrete in the car park! Fast, helpful advice at all times; amazingly quick turn around to meet my travel deadline and the intervening data vacuum; and the whole communication process done entirely via the internet - from finding your name to paying you. Remarkable; and a genuine surprise to find such personal service all the way through. You have a service formula that shows the true convenience and enormous potential of the internet. Well done, and thank you. One piece of feedback, which may help: I went unwillingly a long way down the Nochex route having missed the prompt to pay more simply via my internet bank. It might be worth lifting the profile of the prompt.

Mark Hopkins 16/06/2010

Overall I am extremely pleased with the service I have had from iPAQ spares & repairs. What sets this company apart from the rest is the ease of ordering with a fully interactive website and the knowledge that if you have a query you can email the company and know that you will get a prompt and personal response. All that said I would be happy to recommend iPAQ spares and repairs to any of my friends and will use the service again if needed.

John Conor Farrell 14/06/2010

I just wish to say that I am very impressed with iPAQ Repair &Parts Repair Crew for the totally professional manner in which they replaced my Apple iPhone battery. My iPhone retained its full Memory and OS and has no visible sign of being opened.Great Stuff-Well done-Highly recommended. Thanks. John Conor Farrell. County Cork.Ireland

Jason Dwyer 11/06/2010

At this point I don't have many things to add. I found your site very useable, and found exactly what I wanted easily. e.g. I bought the stylus replacement latch, then came to the site and printed the installation instructions, after 10 minutes I was finished.

Martin Freeman 11/06/2010

Excellent service. Quick, reliable and very well priced. Would recommend to anyone with a broken iPAQ.

Alan Gibbin 08/06/2010

WOW what a great service. I thought that I would have to buy a new Mio 168 after it just died on me. I used it as my sat nav and was literally lost without it. My advice to anyone with a dead PDA is to send it to Nathan and his team before you invest in a new one. You will be pleasantly surprised at the painless way everything is handled. Many thanks to Nathan's team; I will recommend his service to anyone who needs it! Keep up the good work! Great advice, great service, great price!

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