Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Mark Mercer 26/09/2012

Hi Nathan, after sending my iPAQ 4700 to HP because it would not power up, they contacted me to say the sync socket was damaged and wanted £190+vat to repair it. I searched the internet and found iPAQ Repair & Parts. I looked through the iPAQ repair section, and found that Nathan could do the same repair for £69 all in, including return shipping brilliant. Was even able to email him on a Sunday evening, not expecting a reply till the next day. All in all a fantastic service thank you Nathan.

Lorraine Simpson 26/09/2012

Thank you so much for a speedy and efficient repair. Cheaper than a new machine. I would definitely recommend you.

Bob Bishop 26/09/2012

Despite concerns at posting my son's beloved Nexus 7 to an address a few hundred miles away, I was soon reassured. I called iTech Repair and they confirmed receipt - really efficient service too. No Press 1 for this, 2 for that etc..... Two days later the Nexus 7 was returned, packed better than when I sent it, and - thank Gawd - working like new! An excellent and cost-effective service, so I'll be posting off an old iTouch in the next week for some more iTech treatment. Highly recommended, and a lot cheaper than what I was quoted by my local "experts" in Surrey.

Kevin Hughes 24/09/2012

Bought an iPAQ RX3715, first time I used it I lent on it, got it over to Nathan for a repair, it was back in a week. What a lifesaver, superb!!! What more can I say shall be recommending him to everyone.

Alan Jolly 23/09/2012

Thanks for the professional service, not only was my power button repair carried out as requested (at a competitive price) but my iPAQ came back as good as new!

Julie Bradman 22/09/2012

I was amazed at the repair service I received the repaired iPhone and its excellent would highly recommend.

Graham Hobby 19/09/2012

Most impressed with your excellent all round repair service on my iPhone especially being before the Christmas period, fast and friendly, very professional would recommend you anytime, thanks again Nathan to you and all at iTech Repairs.

David Cross 19/09/2012

My right-hand has been fully restored - many thanks for a superb job done in such short time - you've done exactly what it says on the tin! I also bought one of the screen protectors and I have to say I wish I had found it sooner - in fact, why cannot HP make it standard issue in the first place?! Once again many thanks.

Paul Verey 17/09/2012

I bought the Torx screwdriver, thought better of it, and bought the SD Card Slot replacement repair service for my iPAQ 3970. Superb service, quick turnaround, cannot be faulted, thanks.

Brian Smith 14/09/2012

In this day and age it is an increasingly rare event when the service that you receive from a firm exceeds your expectations. I was absolutely delighted with the friendly and very efficient service that I received - and will certainly be recommending your firm to friends and colleagues.

Dave Chester 12/09/2012

This is the second time I have used your service, and I am delighted with your helpful sensible advice, prompt email replies, and above all else, top notch repairs at good prices, with a fast return service. Highly recommended, and well deserved praise from , I see, many other very satisfied customers. Many thanks!!

Paul Dean 09/09/2012

Ordered some parts on the 29th and they were with me in the UAE on the 4th of the next month. Brilliant.

Mike Dawes 06/09/2012

Great Item, good, price, good service...thanks. My PSP is back to full health - cheers.

Yevgen Pidkuyko 06/09/2012

My Mitac Mio A701 had main board with dead GPS and sound (unfortunately, water was damaged it). It was impossible to find any spare parts in Canada. I was lucky when I had found this company and I had ordered immediately the board for my phone. Excellent service and fast shipping. Now my A701 works like new. Many thanks from Russian customer.

John Kerslake 06/09/2012

A first class repair my iPhone is now as good as new combined with great customer service and competitive pricing. I would not hesitate to recommend iTech Repair Ltd to anyone seeking a first class iPhone repair.

Neil Hobbs 05/09/2012

An excellent, speedy service with good communication throughout and I wouldn't hesitate to use Nathan's service again, or to recommend others in need of PDA repairs to do the same.

Paul Hobson 02/09/2012

I sent my Medion 95000 sat-nav by last post on Wednesday 9th September 2009 and it was delivered back to me by special delivery on Saturday 12 September 2009. Very efficient, professional, no fuss service. It cannot be bettered. The friendly approachable team deserve every success.

L McDonald 02/09/2012

HP wanted to charge me virtually the same price as a new unit to repair my charger interface board. I searched around and found this site. What a find indeed. Price was excellent and the service was impeccable! My unit was dispatched, repaired and returned within one week and now works as good as new. If only all retail/service experiences could be as satisfying as this online, in fact on or offline for that matter!! Thanks again

John West 31/08/2012

It is so nice these days to get what it says on the tin! Well done Nathan and team my Acer n35 is better than new I can now use tom tom again in Acer bracket in car. Thanks again Nathan two types of people in this world, as a small business I have come to learn there are two types of people on this earth ( employable and unemployable ) and you are definitely in the 1st category.

Dr Manwaring 29/08/2012

A fantastic service. I was at first apprehensive about sending my IPAQ away to an unknown address. No problem though. At all times you know you are dealing with a real person as opposed to a faceless company. Nathan is friendly, keeps you informed about what is going on, will not rip you off with unnecessary parts and performs a fast, high quality service. Trust him and use him!

Jim Edwards 20/08/2012

Not an IPAQ this time but a new screen and sync / charge socket for a much used and loved XDA 2i. Thanks Nathan for restoring new life into this PDA. Superb service as always.

Janet Rich 09/08/2012

How good to find a company that does exactly what it says it will do, when it says it will. Wonderful service with everything explained beforehand. Thank you once again for looking after our iPAQ and returning it to us as good as new or even better.

Simon Frankish 09/08/2012

Had a 3870 which just wouldn't charge. Nathan carried out a free diagnostic check and then repaired it for a very reasonable price. Excellent communications throughout. I am very impressed and would recommend this service to anybody.

Ian Mapp 07/08/2012

After a very serious disagreement with a wall, all looked lost for my iPAQ 3870. But iPAQ Spares and Repairs have saved it! Great service and a great price - thank you. Very highly recommended.

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